Business Phone Deals – It’s Not Your Core Business So Get Some Help From a Consultant

If you want to run your own business, then you will need telecommunications services and equipment- you will need internet, a landline and a mobile phone. The problem that you may have is that there are countless different plans out there and it may be hard to work out which plan is best for you. If you are in business, you need a business telecommunications consultant. Their job is to find you the best phone deal.

  • Business Phone Deals Are Constantly Changing- The telecommunications industry is extremely competitive. As such, phone providers are constantly changing plans in an attempt to get more customers. If you are not working in the industry, it is almost impossible to keep track of all these new plans. The good news is that you do not have to anymore. There are specalised consultants out there whose job it is to get you the best phone deal.
  • A Good Phone Dealer Can Help Save Money and Increase Productivity- With increases in technology, changing your phone deal is not just about saving money. New technology such as blackberries can actually increase the productivity of your business, and hence boost profits.
  • Phones are not what your business are about- Chances are, if you have come across this article, that you do not work in the telecommunications industry. You do what you do well but do not understand phones. As such, it is in your best interest to get a consultant to help navigate all the phone deals available. You can then concentrate on those aspects of your business that you know best.

Getting the best phone deal for your business is important but you do have better things that you could be doing with your time. Engage the services of a telecommunications consultant and you can ensure that you have the best deal, whilst also using your time more effectively.

Calculating Your Business Telecom Expenses

In the current economic climate, it has become absolutely vital that expenditure in all areas be addressed to ensure a smooth, consistent and ultimately profitable business operation.

Costs continue to rise in all areas even though the world recession continues to bite. The price of crude oil means logistical expenses are at an all time high while the cost of raw products, outside services and employee wages continue to have a dramatic effect on company outgoings.

One area that needs constant supervision is the accountability of business telecommunications. It is vital that costs are correctly calculated and usage is efficiently monitored.

Costs themselves are essentially easy to calculate. There is always going to be the need to make outgoing calls to customers, suppliers, outside service providers and associated companies. These costs will be coupled with the staff you employ and you will need to rent a sufficient amount of telephone lines to cater for the demands of your business.

Additional costs can be added for logistical reasons, such as mobile phone services to stay in contact with employees who are not confined to a particular site or office. Calculations in this area will include incoming calls as well as outgoing.

For a small business that operates in a home office scenario, it is incredibly important to monitor all usage and separate calls from those that are made for social or domestic purposes. Keeping stringent accounts, no matter what size your business is, will help in monitoring, calculating and reducing costs.

Maintaining control over telephone expense is accentuated by the fact that certain areas of business telecommunications are tax deduct able.

Costs can be controlled by selecting a package from your telephone service provider that offers a competitive price on a combination of factors including line rental, call costs, Internet accessibility and mobile phone facilities.

The advent of the Internet also means that using e-mails instead of a telephone makes for an effective cost cutting exercise. There’s also the benefit of using free services such as Skype which allow you to make calls for free.

Ensuring that all company mobile phones are on the same network will also save significant sums, especially as network-to-network calls for business purposes are often free of charge.

It’s also important that business lines are used solely for that purpose and employees shouldn’t be using company facilities for personal use unless agreed beforehand.

With a vigilant nature, comprehensive budget and some sensible shopping there’s significant amounts of money to be saved for any business that’s prepared to work a little harder to cut back on unnecessary expenditure.

Your Business Telecommunications Inspection Checklist

How effective is your workplace’s communications equipment? In this day and age, people expect businesses to connect immediately with their clients, and even the slightest outage can set productivity back. Whether your office holds five employees, fifty, or more, it’s important to maintain your telecommunications and Internet functionality at optimal levels. You may have hired an outside firm to set you up, or maybe you plan to staff a team for daily troubleshooting. Either way, you may wish to regularly check your equipment for preventative maintenance.

IT Checklist

What needs to be inspected to ensure quality communication? Here’s a short list to assist you in regular check-ups of your equipment.

Telephones

1) If you rely on a multi-line phone system for your office, make sure all the lines work. Seriously, there’s always the possibility somebody could work in his office and wonder why his line doesn’t light up. Especially if you bring new people into the fold, test lines and make sure clients can get through to anybody on staff.

2) Speaking of hiring newcomers, don’t forget to make changes to your automated directory to reflect new hires and remove people no longer working at the office. Make sure everybody has recorded an away message where applicable, and that emergency numbers are directed to the correct people.

3) If you are set up to have your business line forward to your mobile phone or email, test it regularly. You don’t want to miss an important call while you’re out of the office.

Computer

1) Update anti-virus software programs on all computers as needed. Sometimes it doesn’t take much for a rogue virus to cause problems for everybody.

2) Test connections and servers periodically to ensure the Internet works quickly for everybody. There’s nothing more irritating than slow page loads when you’re trying to get work done.

3) Test e-mail filters to make sure all spam messages are held at bay. Also check to see that messages you would typically whitelist aren’t being sent to your junk folders.

It is always a good idea to look at your business telecommunications from the point of view of a potential client. Take the time to test phone calls and e-mails into the system, and listen for any anomalies with the voice directory or voice mail. Listen, too, for interference over the phone line and send test e-mails to yourself and note how quickly they get to your inbox. Inspect your equipment with regularity and you are less likely to have problems, particularly with clients.