5 Things to Think About When Buying a New Small Business Phone System

Working with companies helping them with advice on their business phone plans, you soon get to see what is important to business decision makers. One of the toughest decisions to make is purchasing a small business phone system. You know you should get one but there are just so many choices out there. Coupled with this is probably the belief that your current one still works. Well, maybe it does, in that you can answer calls, but it may also be limiting business growth as there are new PBX systems with new features that could improve your business. This article contains 5 things that you need to think about when buying a new small business phone system.

Is the small business phone system future proof- The way that business phone lines are delivered to your premises is rapidly changing as technology improves. We’ve moved from PSTN technology to digital technology. Chances are that the way that your phone lines are delivered now is not the way they will be delivered in two years time. Do you really want to have to by a new system in 2 years time or would you like it to last a bit longer? Make sure you buy one that is easily upgraded and capable of dealing with multiple different technologies.

How are you going to pay for the phone system- Do you have a large amount of cash in the bank to pay for your small business phone system upfront or are you going to pay it off over a certain period of time with finance? A news system is not cheap.

What level of technical support is offered- Unfortunately sometimes things go wrong and you may not be able to fix them. You need to make sure that you buy a phone system that comes with an associated service agreement so things will get fixed in a timely manner should something go wrong.

Can you integrate it with your business phone line bill- Some business telecommunications providers will allow you to purchase a business phone system and pay it off on your phone bill over a mutually agreed to time frame. This can be great for many businesses as it improves cash flow and it also means that you only have to worry about one bill for your telecommunications usage. you don’t have to worry about paying multiple people money.

How can you utilise features to boost staff productivity- New phone systems have great features that your old one won’t. For example, with a new NEC phone system when someone rings your office phone number both the phone on your desk and mobile will ring at the same time. This means that your staff are more productive because they can answer more phone calls. If they are a sales team, this means that they can spend more time on the road in front of potential clients.

Is it time to update your system? If you have been thinking about it even a little then chances are yes. Hopefully some of the points I’ve shared above help stimulate thinking so you can make some intelligent decisions.

4 Great Tips to Ensure You Make the Most From Your Business Telecommunication Services

Business telecommunication services are essential to any business- start up or established for years. However, business phones are often ignored by owners and decision-makers because they don’t make up the core activities of their business. The purpose of this article is to help business owners and decision-makers make effective decisions to ensure that business mobile, office phone and internet services are delivered cost-effectively and also proactively benefit business activities.

1. Understand your plans- Service providers offer many plans which all have different features and options. Make sure you understand the bonuses available with your plans. For example, a large fleet of mobile phones may benefit from free calls between the fleet, or if you call a few numbers a lot, look for a plan that offers free or discounted calls to nominated numbers.

2. Consider switching to a VoIP service- Voice over Internet Protocol has been the new buzzword on telecommunications for some time now, and improved technology means that there can be huge savings for your business. VoIP basically means that your business telecommunication services are provided over your internet service, instead of having a separate internet connection and landline connection.

3. Upgrade your technology to increase return on investment- Research in Motion, the company that brought us blackberry, have commissioned studies which show how investing in the blackberry service has increased the productivity of businesses. You do not necessarily have to buy a blackberry but you should consider whether a PDA phone and its features could be beneficial to your business. Upgrading the technology you use could increase your profits!

4. Shop around. You may think that it would be too much of a hassle to change carriers or providers, but shopping around the different carriers means you could save up to 30% on the cost of your business telecommunication services. Even if you don’t change your business telecommunication provider, telling them you are considering taking your business telecommunication services to another provider should encourage them to drastically lower the rates they charge you. Business telecommunication services are vital to any business and too often ignored. The purpose of this article is to provide you with some quick information to improve the quality of your business telecommunication services and improve the profitability of your business.

How to Shop For Best Business Telecommunication Deals

There are lot of telecommunication companies in Australia offering telecom deals to Micro, SOHO, Small, Medium, large and corporate business. Question here is how do you find the best plan that suits ones business needs.

Well, one way is to ring all of them and compare their plans and rates and the easiest and effective way is to hire a business phone broker to do leg work for you. There are many business telecommunication brokers in the market and best of all is their services are absolutely free.

You might have another question popping in your head, then why would they run brokerage services if they are not making money or how do they generate revenues? It is simple they get commissions from Telecommunication Company.

Business Phone broker services are free for business and you get best rate, why do not you do your business a favour by contacting one of them and see what savings they can show you on your business phone expenses. Before you sign up on the deal you need to make sure business phone broker is independent and they are not recommending what they want to sell but they are finding best matching deal for your business and show you substantial savings or in simply they are working for you not for teleco.

Some brokers also offer you free account management, which means that you do not need to call telecommunication companies for any billing and customer service enquiry you just let your account manager know what the issue is and they will liaise with telecommunication service provider to sort that out for you.

Phone brokers normally have good knowledge of the industry and can offer you obligation free bill analysis to get you good deal.