1300 Numbers – Are They Really Necessary for Your Business?

The 1300 number is a popular subject-of-interest in the land down under. But despite its rising popularity, many business owners and executives are still unable to discern the benefits that lay behind this number. If you are still in doubt if using a 1300 number is beneficial to your business, here are some answers you’ve been looking for:

1. 1300 numbers provide enhanced portability.

These numbers are hotlines that do not depend on any specific phone line. This alone can give you the liberty to choose the location of your business. Past worries of getting disconnected upon transfer are a thing of the past when it comes to 1300 numbers. You can take your number anywhere. Besides, this numbers are equipped with rerouting functionality that allows you or your representative to answer calls wherever you may be. No call is too difficult to take with these hotlines.

2. They help to facilitate the growth of your business.

1300 numbers are not only for established companies. Each one of them works to make your business look bigger and more professional no matter how small or new it is. They help to expand your popularity in the market, and they are much cheaper and more flexible.

3. 1300 numbers help to give your business additional savings on telephone costs.

When you buy a number of this type, you will be allowed to furnish your provider with a virtual number that your clients can call at local costs. This can be beneficial to both you and your caller because a virtual number saves you from the costs of installing and renting another telephone line.

4. The help to expand your market.

Hotline numbers are not restricted to a specific locality. They have a wide coverage that enables people anywhere in the land down under to reach your business. This makes hotline numbers so much better than standard landlines.

5. The help to increase the number of calls from potential customers.

1300 numbers have a call probability of up to four times greater than standard telephone numbers. This is due to the fact that many consumers believe that businesses that use these numbers are reliable and professional. This is a big plus especially for small and startup businesses.

6. 1300 numbers facilitate confidentiality of communication.

In modern business, competition is stiff and espionage is not uncommon among rival companies. Because of this, confidentiality has become very important in business telecommunication.

While standard landlines are easier to sabotage, 1300 hotlines are protected and more difficult to intercept. Sharing information over a 1300 number is a lot safer than doing it over a standard telephone number.

1300 numbers are designed to enhance the image and presence of your business in the market. With efficient marketing and customer support, these numbers can really help to boost your company’s potential for growth.

Business Long Distance Service Shopping Tips

Whether your operating from a home office or large corporation, more than ever before has there not been a need to save your organization’s bottom line in this current economy. While the telecom end of your business is a necessary part of the machine for a successful operation, it can also be the most costly. By trimming business long distance expenses you can drastically increase profitability margins while maintaining or even increasing the effectiveness of your business call center usage. Today we will look into traditional switched long distance that can give your business the financial savings it deserves.

Switched services are a basic and simple transition for most businesses utilizing traditional POTs (Point of Termination) services. In some instances POTs is also considered an abbreviation for Plain Ole Telephone. In any case, POTs basically is a traditional phone line put in place by a local carrier such as SBC, Bell, AT&T, etc.

Switched long distance services require minimal set-up and maintenance to save on business telecommunications. Usually a few forms and a PICC unfreeze on your account is all it really takes to switch long distance carriers. Finding a carrier that suits your calling needs however can be a little more time consuming and does require some closer attention. You will want to analyze any applicable international rates, intralata (in-state L.D.) rates, as well as monthly fees, per line fees, etc.

Some features you will want to shop for:

Intralata Rates (In-State L.D.)
These rates can exceed the interlata (State-to-State) rates!!! If you make the majority of your calls within your state, then you might want to consider shopping solely by intralata rates. A pricier interlata rate could very easily be offset by a lower intralata pricing for in-state calling businesses.

Interlata Rates (State-to-State L.D.)
Usually the first advertised carrier price is what will be the interlata rate. If your company makes a majority of it’s calls to other states, this pricing option may be best suited for your business. Remember that the advertised rate may not be the same for in-state long distance calls.

International Rates
An advertised per minute rate may grab your attention, but keep in mind that each country may have an additional charge for connecting calls to cell phones as well as hiked up per minute rates. Be sure to research all the rates for any country you feel you may be calling, you might find one or more country to be outside your desired budget.

Per Minute Billing
30 and 60 second billing is a common increment on the market. Remember that anything over 30 seconds will bill to a minute and anything over 60 seconds will bill to another minute. These may not seem like much at first, but with a large calling volume it can add up to thousands of dollars easily. There are some quality carriers offering business long distance with 3 and 6 second billing increments which can save you countless amounts of long distance costs.

If at all possible, avoid contracts including short term. Canceling services can pack on some hefty cancellation fees especially if you have more than 5 business lines. A carrier that offers contract free service has a tendency to work harder to retain it’s customers meaning better quality of services for you.

Toll Free Numbers
Almost all long distance carriers offer toll free service as an additional service. If you plan to use toll free numbers with switched business long distance, make sure you are able to get the same rate and billing increments as in your long distance plan. Many carriers have a monthly fee to retain a toll free number so shop for the lowest monthly fee associated with an 800, 888, 877, or 866 number.

Monthly Fees
Carriers advertising “No Monthly Fees” often only are offering no monthly fees for accounts with a certain amount of monthly usage. If your company is not going to be using a lot of long distance services you will want to try to find a carrier with a more reasonable monthly fee for less usage. Do not be frightened though, if your bill typically is over $20.00-$50.00 a month, you should be in the clear for these fees.

SIP Benefits For Business Phone Systems

Session Initiated Protocol trunking otherwise known as an SIP trunk is a voice/data delivery system that allows business and enterprise level establishments to receive feature rich phone service while eliminating many traditional costs that previously plagued many companies. By reducing costs on business phone services, a business can see improved ROI on their I.T. within their first two quarters.

The benefits of deploying SIP service can be boiled down to these simple beneficial elements:

1. Reduced business telecommunication costs give you a better ROI on telecom expenses.
2. International long distance calling billed as domestic long distance.
3. Increased redundancy within your call center voice networks.
4. Lowered network PBX hardware expenses.
5. Scalability within the network without extensive labor and rewiring.
6. The ability to utilize both Intranet/Internet data and voice communications through one connected bandwidth (T1, T3, Gigabit Ethernet, MPLS, OC3, etc.) line.

What Does SIP Trunking Replace?

Quite simply, SIP replaces many traditional business phone service applications including the PSTN (Public Switched Telephone Network), ISDN (Integrated Services Digital Network), BRI (Basic Rate Interface), DIDs (Direct Inward Dial), and PRI (Primary Rate Interface). This allows for a business or enterprise to be networked for phone services and utilize necessary business features including video conferencing, call routing, caller ID, and more at a reduced cost.

How Are Costs Reduced?

Costs are drastically reduced due to the traffic routing and hosting of the IP PBX being performed by the ITSP (Internet Telephone Service Provider) itself. Businesses need not spare the expense of connecting to the PSTN themselves with their own PBX phone systems. SIP trunking also eliminates the limits imposed by traditional T1 line and T3 line voice channel partitioning giving businesses more flexibility with scalability whether it is business growth or recession.