3 Factors to Consider When Comparing Business Telecommunications Consultants

The business telecommunications industry is a highly competitive one- both in terms of providers, and dealers for those providers. It can be extremely tough working out who to get as a consultant. When comparing business telecommunications specialists there are some things you need to look at, the three most important of which I have outlined below.

The consultant who is pitching to you should understand the way you want to run your business-it’s not about them, it is about you. Your business is special and there is no one size fits all solution that will suit your needs. If the person trying to sell you phones suggests that there is, it’s time to find yourself a new and better consultant. Do you have a lot of people out on the road or are they all office bound? Do they need computers or is wireless Internet more important. No two businesses ate the same so don’t let anyone treat you like your business is not special. It is special and it is one of the best businesses in the world.

Does the specialist who is speaking to understand how to explain different plans to you-There are countless different plans out there on the market and they are constantly changing. You need to feel confident that your consultant knows what they are talking about otherwise you could quite easily end up in contract and on the wrong plan. This could leave you frustrated and out of contract thousands of dollars. If you do not feel confident that plans have been adequately explained to you I would suggest going with a different consultant.

Be able to provide value added services above and beyond standard calls and internet-When you compare business telecommunications consultants, you need to remember that it is more than just about plans and rates. Can the consultant that is pitching to you provide any other value added services? Do they know about smart phone apps and implementation? Do they know about Internet marketing? What about marketing your business through on hold messages? If they don’t offer any value-add, it may be time to look somewhere else.

It is a tough choice when comparing business telecommunications consultants. Make sure you follow the tips mentioned above so that you make the choice that is right for your business. The right business telecommunications specialist will mean that you will have a solution that can expand as your business expands whilst also being provided at a cost that is not too excessive.

Where to Go to Find Information About Business Telecommunications Deals

With the current economic climate, many businesses are struggling to keep their heads above water. Many others are doing okay, but are looking for ways to cut costs so that they can continue to ensure their viability as an ongoing concern.

One way to cut costs is with your business telecommunications plans. There are new business phone deals coming out all the time and it is important to ensure that you are on the plan that is most suited to your business. If you are thinking that it might be time for a change, here are some ideas to consider when looking at new plans.

  • Go and visit some shops- The most common way to find out about any new deals that may be out there is to go and visit a telecommunications shop and get an idea of the plans that they have available. The only problem with this is that there are countless phone providers out there and it can be very time consuming to go to all of them.
  • Research the information you are looking for on the internet- If you want to avoid the struggle of visiting countless shops, you could get online and do some research from all the company websites. This is still time consuming though as you have to analyse all of their plan offerings to see which one most suits you.
  • Speak to a business telecommunications consultant- This is by far the best option. Do yourself a favour and seek out the advice of a business telecommunications professional. It is their job to keep track of what plans are available on the market and then be able to advise you on which one of these plans is going to best suit your business.  

You do have a couple of options if you are looking at cutting your telecommunications costs to keep business spending in check. By far the most efficient and least time consuming option for you to take would be to see a business telecommunications consultant. Do yourself a favour and make an appointment today.

Questions to Ask a Potential Business Telecommunications Company

As your business grows, you may need to consider an upgrade in your office telecommunications system. Whether you deal with clients on a local level or conduct business with other companies on the other side of the country, you need quality connectivity during peak work hours, as well as the ability to communicate with others when emergencies arrive. When you meet with potential telecommunications companies that work with B2B companies and provide everything from Internet access to VOIP phone systems, be prepared to thoroughly examine what the business offers you.

How do you find the ideal telecommunications company? Ask the questions most pertinent to your line of work, and compare potential firms. Just a few questions that may come to mind include:

1) Which brands of phone systems do you offer? You may not mind if your equipment comes from Samsung or Toshiba or any number of popular brands, but if the company you interview is an authorized dealer of a specific brand it is good to know how knowledgeable the technicians and sales representatives are of the equipment they want to install.

2) Are phone and Internet offered in packages? Typically telecommunications bundle all aspects of office connectivity, and you should confirm what is available and suitable for the scope of your business. You may not require a server in your office beyond what is needed to run the Internet, so it’s important that a sales representative doesn’t convince you to buy features you do not need.

3) How many phone lines can be set up? Do you need five, fifteen, or fifty separate phones lines for your office? Find out if extra charges are applied as you add on multi-lines.

4) What mobile options are available? For companies that rely upon mobile communication to reach workers in the field, you may require unique features — applications that forward voice mail messages to e-mail, for example. Ask the potential provider what is unique about their services that would convince you to hire them.

5) How are emergencies handled? Telecommunications companies often offer emergency services, but how is a blackout at your office handled? How quickly does the company respond, and how much is charged to get you back online?

It is also helpful to ask colleagues and other businesses close to you which company they use. With the information you gain from meeting with potential telephony businesses and other referrals, you should be able to make a uniformed decision about the phone and Internet system you will use.