Business Telecoms of Today and the Past

The term business telecom encompasses the voice, data transfer and internet services. These services are achieved through transmission of data to distant places by means of electrical signals. Telecommunication uses a great variety of channels for signal transmission all over the world. At the far end, these signals are received through receivers and are interpreted to get the required information. These telecom networks are imperative for the social interactions and are cheap means of connecting to the world.

Today, by virtue of advanced technology and services, business-telecoms have succeeded in overcoming the inherent constraints in the business environment. They have become an intrinsic part of businesses. As compared to the past business-telecoms, the present day telecoms are more economical and swift means of data transmission. The top Business telecom companies in the UK include BT, Avaya, PSU, Topcomms, Vodat telecoms and many more.

In the past, the business-telecommunication comprised of the limited range fax and telephone services. These services are still sufficient for small businesses that do not require long distance communication. Later on, this was added up with the cellular phones. With a little more advancement, internet joined the business-telecommunication toolkit. Initially, internet used dial-up modems for establishing internet connection. When talking about the telecom of today, we find a great deal of technological convergence towards a single seamless form, which fulfils all the communication requirements.

The business-telecom of the day, being a compact assembly of digital devices, networks and latest technological innovations enable you to transfer the data at the fastest speed ever. It has evolved to include personal communication as well as immediate responses over various channels.

The latest technologies, in business-telecoms, include ISDN (integrated services digital network), VOIP (Voice over network protocol) and ADSL (Asynchronous Digital Subscriber Line) services. These technologies retain the magic of flourishing businesses and are used according to the individual needs of the businesses.

The VOIP is widely used in business-telecoms for large enterprises. This protocol utilises the computer to make long distance calls. It is used in place of the expensive standard telephone line. Several business telecom packages enable you to make free international calls through your personal computer. The different business telecom services can be attained on the existing standard phone lines called POTS. However, more features can be availed through the T1 lines with primary rate interface signalling.

The present day business telecoms offer many key benefits. The system is operated through the satellite, so you can setup your site-office anywhere in the world. The modern systems also facilitate video conferencing. Moreover, if you run a large business, you can also hire the home employees and benefit from their expertise anywhere and anytime.

Business Long Distance Service Shopping Tips

Whether your operating from a home office or large corporation, more than ever before has there not been a need to save your organization’s bottom line in this current economy. While the telecom end of your business is a necessary part of the machine for a successful operation, it can also be the most costly. By trimming business long distance expenses you can drastically increase profitability margins while maintaining or even increasing the effectiveness of your business call center usage. Today we will look into traditional switched long distance that can give your business the financial savings it deserves.

Switched services are a basic and simple transition for most businesses utilizing traditional POTs (Point of Termination) services. In some instances POTs is also considered an abbreviation for Plain Ole Telephone. In any case, POTs basically is a traditional phone line put in place by a local carrier such as SBC, Bell, AT&T, etc.

Switched long distance services require minimal set-up and maintenance to save on business telecommunications. Usually a few forms and a PICC unfreeze on your account is all it really takes to switch long distance carriers. Finding a carrier that suits your calling needs however can be a little more time consuming and does require some closer attention. You will want to analyze any applicable international rates, intralata (in-state L.D.) rates, as well as monthly fees, per line fees, etc.

Some features you will want to shop for:

Intralata Rates (In-State L.D.)
These rates can exceed the interlata (State-to-State) rates!!! If you make the majority of your calls within your state, then you might want to consider shopping solely by intralata rates. A pricier interlata rate could very easily be offset by a lower intralata pricing for in-state calling businesses.

Interlata Rates (State-to-State L.D.)
Usually the first advertised carrier price is what will be the interlata rate. If your company makes a majority of it’s calls to other states, this pricing option may be best suited for your business. Remember that the advertised rate may not be the same for in-state long distance calls.

International Rates
An advertised per minute rate may grab your attention, but keep in mind that each country may have an additional charge for connecting calls to cell phones as well as hiked up per minute rates. Be sure to research all the rates for any country you feel you may be calling, you might find one or more country to be outside your desired budget.

Per Minute Billing
30 and 60 second billing is a common increment on the market. Remember that anything over 30 seconds will bill to a minute and anything over 60 seconds will bill to another minute. These may not seem like much at first, but with a large calling volume it can add up to thousands of dollars easily. There are some quality carriers offering business long distance with 3 and 6 second billing increments which can save you countless amounts of long distance costs.

Contracts
If at all possible, avoid contracts including short term. Canceling services can pack on some hefty cancellation fees especially if you have more than 5 business lines. A carrier that offers contract free service has a tendency to work harder to retain it’s customers meaning better quality of services for you.

Toll Free Numbers
Almost all long distance carriers offer toll free service as an additional service. If you plan to use toll free numbers with switched business long distance, make sure you are able to get the same rate and billing increments as in your long distance plan. Many carriers have a monthly fee to retain a toll free number so shop for the lowest monthly fee associated with an 800, 888, 877, or 866 number.

Monthly Fees
Carriers advertising “No Monthly Fees” often only are offering no monthly fees for accounts with a certain amount of monthly usage. If your company is not going to be using a lot of long distance services you will want to try to find a carrier with a more reasonable monthly fee for less usage. Do not be frightened though, if your bill typically is over $20.00-$50.00 a month, you should be in the clear for these fees.

VOIP – The Common Sense Answer to Business Telecommunication

VOIP (Voice over Internet Protocol) offers increased options with less expense for all business models. It provides freedoms and potential applications that traditional telecommunications solutions cannot. To start at the most basic level the actual cost per call is cheaper. Businesses and governments around the world are turning to VOIP to bring down there expenses while insuring quality telecommunications for their organization. Using VOIP for call centers not only lowers the cost of phone charges, but it also relinquishes the need for a brick and mortar call center. Calling agents can now work from anywhere they have access to broadband, with a computer or VOIP capable phone. In this scenario infrastructure costs are lower and your employees are happier.

The expenses are lower and it provides flexibility for employees but what can VOIP systems do? This answer is shown best by the unlikely example of the Republican National Committee (RNC). It has been reported that the RNC uses an open source VOIP system to not only make calls, but also to record and synthesis the data received. Their call agents are able to accurately note all points made, this is something that was not possible with prior systems.

It is widely accepted that VOIP is the very near future of business infrastructure. So much so that hardware producers such as Dell are designing products with this in mind. Dell’s new Latitude E’s family of laptops are equipped with digital-array microphones to better capture the users voice for making VOIP calls. It is clear that VOIP is the clear answer to business telecommunications cost containment.